TABLE OF CONTENTS
ACKNOWLEDGEMENT
LIST OF FIGURES
LIST OF TABLE
ABSTRACT
CHAPTER I: INTRODUCTION
1.1 RESEARCH INTRODUCTION
1.1.1 Motivation of the research
1.1.2 The research problem statement
1.1.3 Significance of the research
1.1.4 Purpose of the research
1.1.5 Scope of the research
1.1.6 Question of the research
1.2 INTRODUCTION OF VIECOMBANK
1.2.1 Overview of Vietcombank
1.2.2 Organizational structure of Vietcombank
1.2.3 Management system of Vietcombank
1.2.4 Corporate culture of Vietcombank
CHAPTER II: LITERATURE REVIEW
2.1 Job satisfaction
2.2 Supervisory support
2.3 Perceived organizational support
2.4 Performance appraisal system knowledge
2.5 Perceived ability – job fit
2.6 Need hierarchy theory for job satisfaction
CHAPTER III: RESEARCH MODEL AND HYPOTHESIS
3.1 Research model
3.2 Contructs
3.3 The relationship between each independent variable and dependent variable and Research Hypothesis
3.3.1 The relationship between supervisory support and job satisfaction and hypothesis 1
3.3.2 The relationship between perceived organizational support and job satisfaction and hypothesis 2
3.3.3 The relationship between performance appraisal system knowledge and job satisfaction and hypothesis 3
3.3.4 The relationship between percieved ability – job fit and job satisfaction and hypothesis 4
3.4 Research design
3.5 Measures of constructs
3.5.1 Supervisory support
3.5.2 Perceived organizational support
3.5.3 Performance appraisal system knowledge
3.5.4 Perceived ability – job fit
3.5.5 Job satisfaction
3.6 Research Participants
3.7 Sources of data
3.7.1 Primary data
3.7.2 Secondary data
3.8 Procedure for Data Collection
3.8.1 Data collection tools
3.8.2 Data collection method
CHAPTER IV: ANALYSIS AND RESULTS
4.1 Methods of analysis
4.1.1 Descriptive analysis
4.1.2 Correlation
4.2 Analysis general and demographic information of the respondents
4.3 Cronbach’s Alpha (Reliability)
4.4 Descriptive Analysis
4.5 Correlations among variables
4.6 Hypothesis Testing Result
4.6.1 Hypothesis 1 Testing Result
4.6.2 Hypothesis 2 Testing Result
4.6.3 Hypothesis 3 Testing Result
4.6.4 Hypothesis 4 Testing Result
CHAPTER V: CONCLUSION
5.1 Summary of the results
5.2 Discussion and Recommendation
5.2.1 Discussion
5.2.2 Recommendation
5.3 Limitations of the research
REFERENCES
APPENDIX A
