TABLE OF CONTENT

1. Introduction…………………………………………………………………………………………………12
1.1 The concept of recruitment process outsourcing…………………………………………..12
1.2 Research Gap and Research Objective……………………………………………………………..13
1.3 Research question…………………………………………………………………………………..14
1.4 Proposed structure for this research…………………………………………………………..15
2. Literature review…………………………………………………………………………………………..17
2.1 Primary stream………………………………………………………………………………………17
2.1.2 Secondary supportive Stream………………………………………………………………..19
2.2 Recruitment…………………………………………………………………………………………..20
2.2.1 E-recruitment……………………………………………………………………………………..24
2.2.2 Social recruitment……………………………………………………………………………….25
2.2.3 International Recruitment…………………………………………………………………….26
2.3 Human Resources Outsourcing………………………………………………………………………27
2.3.1 HRO vendor selection and management………………………………………………………..29
2.3.2 Risks related to HRO…………………………………………………………………………….32
2.4 Recruitment Process Outsourcing…………………………………………………………………..34
2.4.1 The Process of Recruitment Process Outsourcing…………………………………………….35
2.4.2 Recruiting Process Outsourcing Advantages……………………………………………..36
2.4.3 Recruitment Process Outsourcing Disadvantages………………………………………39
2.4.4 Summary of factors influencing recruitment outsourcing……………………………40
2.5 Supportive streams of literature…………………………………………………………………….41
2.5.1 Change management…………………………………………………………………………………42
2.5.2 Talent management…………………………………………………………………………………..44
2.5.3 Role of the human resources department……………………………………………………..46
2.6 Theoretical framework…………………………………………………………………………………47
2.6.1 Development of theoretical framework………………………………………………………..48
2.6.2 Refining the viewpoint……………………………………………………………………………….50
2.6.3 Finalized theoretical framework…………………………………………………………………..50
3. Research Methodology…………………………………………………………………………………..53
3.1 Introduction……………………………………………………………………………………………….53
3.1 Research structure for the study…………………………………………………………………….54
3.2 Personal Interview……………………………………………………………………………………….56
3.2.1 Interview Plan…………………………………………………………………………………….57
3.3 Primary survey…………………………………………………………………………………………….57
3.3.1 Pool of recipients………………………………………………………………………………………57
3.3.2 Survey structure……………………………………………………………………………………….58
3.3.3 Piloting…………………………………………………………………………………………………..59
3.3.4 Survey outcome……………………………………………………………………………………..59
3.3.5 Linking and combining the data…………………………………………………………………60
3.3.6 Summary……………………………………………………………………………………………….60
4. FINDINGS……………………………………………………………………………………………………..61
4.1 Presentation of findings………………………………………………………………………………..61
4.2 Basic information…………………………………………………………………………………………61
4.2.2 Scale of HR outsourcing………………………………………………………………………………63
4.2.3 Level of Employees………………………………………………………………………………65
4.2.4 Different Stages of recruitment for outsourcing………………………………………..67
4.3 Recruitment outsourcing process and planning…………………………………………………69
4.4 Scope and decisions of Outsourcing………………………………………………………………..71
4.4.1 Job Specific Recruitment Outsourcing……………………………………………………………72
4.4.2 Primary Interviews…………………………………………………………………………………….73
4.5 Recognized Benefits of Recruitment Outsourcing……………………………………………..75
4.6 Social Recruitment……………………………………………………………………………………….78
4.7 Employer brands…………………………………………………………………………………….80
4.8 Technical recruitment………………………………………………………………………………….81
4.9 International recruitment…………………………………………………………………………….83
4.10 HR department Role…………………………………………………………………………………..85
4.11 Measurement…………………………………………………………………………………………..90
4.11.1 Cost per hire and Quality…………………………………………………………………………..90
4.12 Additional information and open question:……………………………………………………93
4.13 Conclusion………………………………………………………………………………………………..94
5.1 Presentation of findings & results………………………………………………………………….95
5.1.1 Summary of recruitment outsourcing State…………………………………………………95
5.1.2 First Research Question: the effectiveness rationale………………………………….96
5.2.3 Second Research Question…………………………………………………………………….98
5.3 Limitations of the research……………………………………………………………………………99
5.4 Recommendations for further research…………………………………………………………100
6. SELF REFLECTION…………………………………………………………………………………………102
6.1 Genesis of the Research Problem………………………………………………………………….102
6.2 My Concern………………………………………………………………………………………………103
6.3 Timeline…………………………………………………………………………………………………..103
6.5 Importance of Research………………………………………………………………………………104
6.6 Limitations………………………………………………………………………………………………..105
BIBLIOGRAPHY……………………………………………………………………………………………….106
APPENDICES…………………………………………………………………………………………………..112