Table of Contents
Acknowledgements ………………………………………………………………………………………………. 5
Abstract ………………………………………………………………………………………………………………. 6
1. Introduction ………………………………………………………………………………………………….. 7
1.1. Background of the Problem………………………………………………………………………. 7
1.2. Aim & Objective …………………………………………………………………………………….. 8
1.3. Suitability of the Researcher …………………………………………………………………….. 9
1.4. Learning Style ………………………………………………………………………………………… 9
1.5. Recipients of the Research ……………………………………………………………………… 10
1.6. Organization of the Dissertation ……………………………………………………………… 10
2. Literature Review………………………………………………………………………………………… 11
2.1. Role of Technology in Education…………………………………………………………….. 11
2.2. Management tools …………………………………………………………………………………. 13
2.3. Schools in India …………………………………………………………………………………….. 14
2.3.1. Current Scenario …………………………………………………………………………….. 14
2.3.2. Quality of Education ……………………………………………………………………….. 16
2.4. Value Chain Models ………………………………………………………………………………. 17
2.4.1. Importance of Value chain ……………………………………………………………….. 17
2.4.2. Value Chain Models in Education …………………………………………………….. 18
2.5. Gaps in Literature ………………………………………………………………………………….. 20
2.6. Research Question …………………………………………………………………………………. 21
3. Methodology ………………………………………………………………………………………………. 23
3.1. Research philosophy …………………………………………………………………………… 24
3.2. Research approach ……………………………………………………………………………… 25
3.3. Research strategy ……………………………………………………………………………….. 25
3.4. Research Choice ………………………………………………………………………………… 26
3.5. Time Horizon …………………………………………………………………………………….. 27
3.6. Techniques and Procedures …………………………………………………………………. 27
3.7. Sampling Method ………………………………………………………………………………. 30
4. Plan …………………………………………………………………………………………………………… 31
4.1. Practical Efforts …………………………………………………………………………………….. 31
4.2. Validity and Reliability ………………………………………………………………………….. 31
4.3. Research Limitations ……………………………………………………………………………… 31
4.4. Researcher Bias …………………………………………………………………………………….. 32
4.5. Ethical Implication ………………………………………………………………………………… 32
4.6. Cost of Primary Research ……………………………………………………………………….. 33
4.7. Time Allocation…………………………………………………………………………………….. 34
5. Findings and Analysis ………………………………………………………………………………….. 35
5.1. Introduction ………………………………………………………………………………………….. 35
5.2. Cross Case Analysis ………………………………………………………………………………. 46
5.3. Observational Analysis ………………………………………………………………………….. 50
6. Conclusion …………………………………………………………………………………………………. 51
6.1. Introduction ………………………………………………………………………………………….. 51
6.2. Summary and relation to literature …………………………………………………………… 51
6.3. Recommendations …………………………………………………………………………………. 53
7. Self-Reflection ……………………………………………………………………………………………. 54
Bibliography ……………………………………………………………………………………………………… 60
Appendices ………………………………………………………………………………………………………… 66
Introductory E-mail …………………………………………………………………………………………. 66
Interview Guide ……………………………………………………………………………………………… 67
Interview Questions ………………………………………………………………………………………… 68
Consent Form …………………………………………………………………………………………………. 69
