Contents
Declaration ………………………………………………………………………………………………………………… 3
Abstract …………………………………………………………………………………………………………………….. 4
Chapter 1: Introduction and background ……………………………………………………………………….. 5
1.1 Introduction ………………………………………………………………………………………………………. 5
1.2 Background ………………………………………………………………………………………………………. 7
1.3 Research Issue …………………………………………………………………………………………………… 8
Chapter 2: Literature Review ……………………………………………………………………………………….. 9
2.1 Introduction ………………………………………………………………………………………………………. 9
2.2 Team Based Reward Systems ……………………………………………………………………………. 10
2.3 Performance Related Pay (PRP) ………………………………………………………………………… 15
2.4 Total Rewards System ……………………………………………………………………………………… 22
2.5 Conclusion on literature review …………………………………………………………………………. 31
2.6 Limitations on literature review …………………………………………………………………………. 32
Chapter 3: Research Methodology………………………………………………………………………………. 33
3.1 Introduction …………………………………………………………………………………………………….. 33
3.2 Research Philosophy ………………………………………………………………………………………… 33
3.3 Research Approach & Design ……………………………………………………………………………. 34
3.4 Research Strategy…………………………………………………………………………………………….. 36
3.5 Data Collection ……………………………………………………………………………………………….. 37
3.5.1 Primary Data ……………………………………………………………………………………………….. 38
3.5.2 Secondary Data …………………………………………………………………………………………….. 40
3.6 Interview Selection ………………………………………………………………………………………….. 41
3.6.1 Link to the research ……………………………………………………………………………………….. 41
3.6.2 Data Quality …………………………………………………………………………………………………. 42
3.6.3 Preparing the interviews ………………………………………………………………………………… 42
3.7 Ethical Issues ………………………………………………………………………………………………….. 43
3.8 Research Limitations ……………………………………………………………………………………….. 44
Chapter 4: Findings, Analysis and Discussion ……………………………………………………………… 45
4.1 Introduction …………………………………………………………………………………………………….. 45
4.2 Interviewee Profile …………………………………………………………………………………………… 45
4.3 Presentation of Findings …………………………………………………………………………………… 45
4.3.1 Employee Performance and Rewards ………………………………………………………………. 46
4.3.2 Team based rewards ………………………………………………………………………………………. 47
4.3.3 Performance Related Pay ……………………………………………………………………………….. 49
4.3.4 Total Rewards System …………………………………………………………………………………… 50
4.4 Analysis and Discussion …………………………………………………………………………………… 52
4.4.1 Introduction ………………………………………………………………………………………………….. 52
4.4.2 Discussion of Themes ……………………………………………………………………………………. 52
Chapter 5: Conclusion and Recommendations ……………………………………………………………… 57
5.1 Conclusion ……………………………………………………………………………………………………… 57
5.2 Recommendations ……………………………………………………………………………………………. 59
Chapter 6: Reflection on Learning ………………………………………………………………………………. 61
Bibliography ……………………………………………………………………………………………………………. 65
Appendix 1: Interview 1 SK01 …………………………………………………………………………………. 72
Appendix 2: Interview 2 SK02 …………………………………………………………………………………. 77
Appendix 3: Interview 3 SK03 …………………………………………………………………………………. 83
Appendix 4: Interview 4 SK04 …………………………………………………………………………………. 87
Appendix 5: Request to gain access to research material ………………………………………………. 91
Appendix 6: Confidentiality Agreement ……………………………………………………………………… 94
Appendix 7: Consent Form ……………………………………………………………………………………….. 95
Appendix 8: Security Clearance ………………………………………………………………………………… 96
