CONTENTS

List of Tables and Figures……………………………………………………..5
Declaration…………………………………………………………………..…6
Acknowledgements…………………………………………………………….7
Abstract…………………………………………………………………………8
Chapter 1
1.1 Introduction…………………………………………………………………9
1.2 Background…………………………………………………………………10
1.3 Aims and Objectives…………………………………………………….…11
1.4 Approach and the Structure of the Dissertation…………………………….12
1.5 Personal Interest…………………………………………………………….12
1.6 Limitations…………………………………………………………………13
1.7 Contributions of the Study…………………………………………………13
Chapter 2
Literature Review………………………………………………………….…15
2.1 Linguistic Diversity in the Corporate Setting and the Corporate Language
Issue……………………………………………………………………………16
2.2 Linguistic Diversity and Team’s Dynamics and Language Management
Training Issue………………………………………………………………….21
2.3 Linguistic Diversity and Perceived Competence and Procedural Justice….26
Chapter 3
Methodology………………………………………………………………….30
3.1 Introduction………………………………………………………………..30
3.2 Research Design……………………………………………………………31
3.2.1. Research Philosophy……………………………………………………31
3.2.2 Research Approach………………………………………………………32
3.2.3 Research Strategy and Time Horizon……………………………………33
3.2.4 Research Population…………………………………………………….35
3.3 Data Collection Instruments and Analysis Methods………………………36
3.4 Research Ethics…………………………………………………………….38
3.5 Limitation of the Methodology…………………………………………….39
Chapter 4
Findings…….…………………………………………………………………41
4.1 Linguistic Diversity in the Corporate Setting and the Corporate Language
Issue……………………………………………………………………………42
4.2 Linguistic Diversity and Team’s Dynamics and Language Management
Training Issue………………………………………………………………….47
4.3 Linguistic Diversity and Perceived Competence and Procedural Justice….52
Chapter 5
Discussion…………………………………………………………………..…55
5.1 Linguistic Diversity in the Corporate Setting and the Corporate Language
Issue……………………………………………………………………………55
5.2 Linguistic Diversity and Team’s Dynamics and Language Management
Training Issue………………………………………………………………….58
5.3 Linguistic Diversity and Perceived Competence and Procedural Justice….61
Chapter 6
Conclusion and Recommendations…………………………………………63
Bibliography………………………………………………………………….67
Appendix 1 ……………………………………………………………………71
Appendix 2 ………………………………………………………………………………………….73
Appendix 3…………………………………………………………………….74